- ability to toggle between view as seen in this medium article, and swimlane view
- insert/splice premade micro journeys to more meta journeys (ability to reuse in other initiatives)
- pinpoint/identify moments that matter (MtM), linking to research documentation, and stakeholder KPIs (retains linking as reused - global link update (like tags))
- JTBD and Persona swimlanes with MtM for each
- ability to add swimlanes that include Service Design Blueprint details (front of house, back of house, api calls, security calls)
- export function to spreadsheet tools… (Excel, Notion, Airtable, GSheets)
Happy to share visual of a manual version we are working on.
Repeatable, consistent SSoTruth for enterprise Strat-UX-PO-Dev teams to retain and maintain dependancies across multiple initiatives, limit IP loss, and reduce circular conversations and multi-million-dollar meetings