Why text is more clear in editing but blurry afterwards


Userlevel 1
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Is this only my Miro or is this normal? The text is a lot more clear when editing. Once finish editing, it is burry. 

 


13 replies

Userlevel 7
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@Tiffanyb -

This is very interesting as it looks about the same to me on the screen in both modes, but when I take a screenshot it clearly shows a difference in the sharpness. 

Kiron

Userlevel 7
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@Kiron Bondale / @Tiffanyb - Here’s my experience with small font size on high board zoom, in case someone wants to report this to the support team as feedback on the inconsistent behaviour in the text object - in my example, when exiting edit mode, the font appears to kind of flash bold for an instant:

 

I am Chrome 90.0.4430.93 (Official Build) (64-bit) on Windows 10 Home.

Userlevel 1
Badge +1

@Kiron Bondale / @Tiffanyb - Here’s my experience with small font size on high board zoom, in case someone wants to report this to the support team as feedback on the inconsistent behaviour in the text object - in my example, when exiting edit mode, the font appears to kind of flash bold for an instant:

 

I am Chrome 90.0.4430.93 (Official Build) (64-bit) on Windows 10 Home.

I was using Chrome when encountering the issue. Later I changed to Firefox and no issue with font. 

Userlevel 7
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@Robert Johnson -

I’m too lazy to open a support request :joy: - given that this seems to be browser-specific, would you be able to convert this thread over to a new support enquiry?

Kiron

Userlevel 7
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@Robert Johnson -

I’m too lazy to open a support request :joy: - given that this seems to be browser-specific, would you be able to convert this thread over to a new support enquiry?

Kiron

Done!

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I have the exactly same issue @Tiffanyb It’s so strange that this is the only one post here. I think this is a big issue because it really destroy the user experience.

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Miro, please check this post and help.

Userlevel 7
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@Tiffanyb - I am pretty sure that I created a Miro support ticket from your original post, which means you should have received an email from support

You can view all of your support tickets by going to https://help.miro.com, clicking on “Sign in”, and then “My activities”.

Do you have any updates for us?

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I’d love to know if anyone had had a response or and answer to this.

Thanks

 

How annoying this bug is. ;/

This is quite terrible.

 

Did you find any workaround?

 

When we can expect the fix?

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I had the same Issue! I had to turn on hardware acceleration in chrome again. Now everything is clear and not blurry again.

 

https://itstillworks.com/enabling-hardware-acceleration-chrome-mac-26377.html

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Just trying out Miro for the first time today and seeing the same blurry text and objects when viewing in Chrome. Viewing in the Miro app looks ok. It’s not a great first impression when compared to other whiteboard apps.

 

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Looks like something changed overnight. Text and objects are much sharper this morning.

 

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