On the same page: Aligning on customer value in a time of confusion and chaos

  • 9 March 2022
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We sat down with Matt Anderson from Think Startup and his colleague Rob to speak about why it’s difficult to align on customer value. 

 

“Customers’ expectations are brutal and are showing no signs of slowing down. Customers are better informed than ever and have a more even playing field equipped with a keyboard and a poor experience. This is not going away any time soon.”

 

Would you agree? Read the full blog post here


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