Drag, Drop and Delete

  • 14 February 2022
  • 3 replies
  • 72 views
K

Hello,

I cannot drag, drop or delete any of my user stories.  Can this be an access issue or a bug issue?

 

Thanks,

Kelly

3 replies

Kiron Bondale
Userlevel 7
Badge +6

@Kelly Tresslar -

Are you the board owner? Are you able to duplicate or copy & paste the stories (I’m assuming you are using cards or the Kanban board object)?

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
Robert Johnson
Userlevel 7
Badge +12

@Kelly Tresslar - If these stories, i.e., Cards, are in either a User Story Mapping or Kanban framework, this is a common issue - it happened to me just last week while creating a number of Cards in a Kanban framework.

To resolve this, I have ended up having to complete a number of steps, not all of which are always required, but I can never remember what exactly fixes it:

  1. clear my browser cache
  2. sign out and back into my account
  3. close and reopen the browser
  4. if using the desktop app, reset the application data

At least one other post on the topic:

https://community.miro.com/ask-the-community-45/resolved-can-t-move-delete-kanban-card-1170

Visual Thinker | Volunteer Community Moderator
K

Thanks for the quick response and help!

 

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