Why text is more clear in editing but blurry afterwards

Hi everyone,

Alyona from Miro Support is stepping in here for a moment 👋

Although this issue seems to be sporadic with new reports coming in waves, we would love to investigate it further to prepare a fix or recommend solutions applied locally. For us to do that, could anyone still experiencing these issues answer the following questions:

1. Do you observe the text crispness decrease in both the desktop app and browser? If not, where? In case only in the browser only, please specify which one you're using.
2. What's your monitor resolution?
3. Your OS?
4. Do you use one monitor or several screens setup?
5. Do you use the Browser scale/Zoom?
6. Does it help to reset it to 100%?
7. Does it help to reload the page?

We appreciate you sharing this information with us! 

 

Hi @Alyona,

1. Do you observe the text crispness decrease in both the desktop app and browser? If not, where? In case only in the browser only, please specify which one you're using.
   1. Internet Explorer
   2. Chrome
2. What's your monitor resolution?
   1. 1920x1080
3. Your OS?
   1. Windows
4. Do you use one monitor or several screens setup?
   1. Both, on laptop and with multi monitor docking station.
5. Do you use the Browser scale/Zoom?
   1. No
   2. System scaling does not make a difference either.
6. Does it help to reset it to 100%?
   1. No
7. Does it help to reload the page?
   1. No

It is mostly a problem with components of the wireframe library. Other components exhibit variation but not blurriness.

Hi, 

I am currently facing this issue with the Miro app where any feature such as text, post-it, shapes etc. does not work properly unless I am editing that element or have the Miro app open on my second screen. This problem has only occurred within the past 3 weeks and is not present on every Miro board. I am using a MacBook as my main screen. Can you provide any information on when this issue will be resolved or any suggestions on how to fix it?