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When I use Connection Line, board is locked !! Need help

  • 15 February 2022
  • 2 replies
  • 34 views

Hi everyone,When I want to use the connecting lines for attaching sticky notes on the board or for any other operation, the board is locked and I cannot do anything. I have to turn it on and off again but still the same problem happens.I moved my work to another clean board, checked for pc updates but I can't seem to fix the problem at all. I can't find what is causing this. All my work is at a standstill for now. And deadlines coming :)
I wondered if the board could not handle the intensity of the work, but it seems impossible. Because I had been working more intensely in Miro before.
Please share your thoughts on this issue with me.

2 replies

Userlevel 7
Badge +6

@Elife Sezen -

Can you try accessing your board using a different method (e.g. incognito browser or desktop app)? If it works, then you might need to clear your browser history & cache and stop and restart your browser.

Does this affect just one board or all of your boards?

Kiron

@Kiron Bondale 

 

Thank you very much for the support and information. I just saw your message because of my busy work. Sorry for not getting back to you quickly.

Interestingly, 3-4 days ago the problem disappeared by itself.

The problem was only on one board also.

 

Thanks again :handshake_tone2:

 

Elife Sezen

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