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Previously in Miro, when pasting a website link, Miro would grab preview information from the page and display this in a small box panel.

Discussed in this thread:

When you paste a website in Miro, what determines the information displayed. | Miro

 

However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink.

 

Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links.

 

Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.

* Working temporary workaround * Use embed iframe with a normal url (instead of embed code) gives you a URL preview

@MIRO: Please fix this asap.

 


Yes, that is exactly what I mean.

If the URL is copied from the Edge address bar and then pasted into Miro (Miro can be in any browser, or the desktop Miro app), the link preview does not show.

What you have said got me thinking, and I have identified and fixed the issue now.

 

It’s a setting in Edge, which creates a link snippet when copying a URL. It’s a feature called ‘Link Format’. 
Turning this off, setting it to ‘Plain text’ restores the Miro link preview functionality. Happy days 😀 

 

 


Hello All, 
Unfortunately I’ve recently started experiencing this issue, and can’t seem to find a solution. It doesn’t matter what browser, what link, or if i’m using the web application… pasting a link no longer provides a preview. Would love to find a solution! Any thoughts/recommendations are greatly appreciated.


Thanks to @Tost your workaround worked for me. 

 

I suddenly found URLs on a board were no longer generating previews (it was working yesterday when doing the same thing). Today I tried the “Miro app for Windows”, Edge and Firefox. None of them were generating previews to links. 

 

Using the iFrame and a normal URL, did indeed make a preview. Thanks!

 

It’s clearly a bug for the Miro team to look into. 


Hi @Brian Douglas,

 

I was able to replicate the same issue. I have your comment converted into a support ticket, same goes with @Dashaday’s, @Neanda’s, @Etienne Guinard’s, and @Tost’s. Please check your inbox for support’s response.


Hey all,

I got a mail from support: “There was an issue on our end that caused the problem you described. The issue has been resolved and everything should be back to normal now.”

tested and it works again, URLs for pages with open graph protocol get a preview panel when pasted again, woop woop :·)

AND.. pages not using open graph meta tags in their headers still get pasted as plain text, but the workaround I posted here also helps with that one! So we can use the EMBED function to get auto generated previews for pasted URLs that do NOT use the open graph protocol :·)

 


Why is this happening? Its like you have the power to create by creating unique linkage through preview only to now be stuck with a text all of sudden. Ive cleaned cache and even downloaded the desktop app for MAC. Same thing. 

so you give candy to freebie users only to give us a headache on how to solve this or does this drive us into paying?

Prove me wrong?


It’s started happening to me again, I’m using Arc.  I reckon this is a bug


Same for me…. was working fine two days ago. tested chrome, edge and firefox… Embed is working for now..

 


 

Thanks for updating everyone with this great news! 

 

For anyone still experiencing issues, a quick refresh of the board may help, and if that doesn’t work, reaching out to support could clarify any remaining questions.

 

Appreciate you sharing this here, @Tost!


Hello All, 
Unfortunately I’ve recently started experiencing this issue, and can’t seem to find a solution. It doesn’t matter what browser, what link, or if i’m using the web application… pasting a link no longer provides a preview. Would love to find a solution! Any thoughts/recommendations are greatly appreciated.

Same here, just today, out of nowhere, this stopped working. Help please.


I am also having the same issue. Previously  when pasting a website link, Miro would preview  the page and display this in a small box. now,  the preview is not created any more. The link displays a hyperlink only.


I have the same issue, and I’d like to have it completely fixed, so we, users wouldn’t have to resort to workarounds.


Currently having this issue with links to SoundCloud. I’ve posted multiple links that successfully generate previews in the past. Now everything is converting to text. If I use iFrames or other workarounds, my other users just get sent to the external webpage in a new browser tab instead of playing the media on the Miro Board.


Thanks for flagging this issue, ​@viz and ​@djdain. We’re seeing multiple users reporting the same behavior. I’ve escalated to our Tech team for review. Sorry for any inconvenience.


Any update on this issue? It is not working for me either!


Same issue here -- I’d been using the embed iframe trick previously to get them to keep working, but no luck now. 

Currently we’re having to screenshot the site, then paste the link underneath, which is a lot more work for an uglier and harder to organize result! 


Oh crikey yes, adding all sorts of credits to content you copied. That was so rude


OK I looked into it some more.

It depends which browser the link is copied from, not which browser it is pasted into.

Tested on Mac 10.15.7

Link copied from Pasted into Miro gives...
Safari Full link preview
Brave Full link preview
Edge Text link only
Chrome Full link preview

 

So there's something going wrong with copying links from Microsoft Edge. Shame as that’s the browser I’m using for work!

Can this be created as a bug report?


@Meirion Williams Nice that you fixed it! 😀 That's one of the weirdest features I've ever seen. I mean, why on earth would you want to paste a URL as a hyperlinked title instead of as a web address?? Microsoft, Microsoft, Microsoft, when will you ever learn… 😂🤦‍♀️


I can see that it can have some benefits, like you say Robert when pasting into Jira, but it was so confusing because normally it’s the tool you paste into that handles resolving the links.

For instance this explains why pasting links into Teams lately has broken the link preview functionality for me!

it’s a feature I’m happy to live without.


@Robert Johnson @Meirion Williams Looks like what some websites (mostly e-com and news sites) started doing 10-15 years ago, to promote their sites when people shared content. I would be furious if that sort of thing was default on all URLs I copied 😂


I agree, @Meirion Williams - the destination application should handle solving these links, if you want it too. It is rude of MS to force these actions upon users.


@Robert Johnson @Meirion Williams Veeery typical MS thing to do though. And yes, I'm biased – been an Apple loyalist for many years. (I actually hated MS long before becoming an Apple freak though 😇)


For me it doesn’t work anymore, not in Chrome, not in Edge…

 


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