However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink.
Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links.
Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.
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Same issue here -- I’d been using the embed iframe trick previously to get them to keep working, but no luck now.
Currently we’re having to screenshot the site, then paste the link underneath, which is a lot more work for an uglier and harder to organize result!
Any update on this issue? It is not working for me either!
Given that other users have reported this issue, please follow this thread for updates. No need to start new threads.
Thanks for flagging this issue, @viz and @djdain. We’re seeing multiple users reporting the same behavior. I’ve escalated to our Tech team for review. Sorry for any inconvenience.
Another issue with using iFrame as a workaround: previously, if I pasted a link to a website before OpenGraph broke on Miro, it would generate a preview with an image. Now, when I paste the same link through iFrame, it only generates a card with a header and description, and no image.
Currently having this issue with links to SoundCloud. I’ve posted multiple links that successfully generate previews in the past. Now everything is converting to text. If I use iFrames or other workarounds, my other users just get sent to the external webpage in a new browser tab instead of playing the media on the Miro Board.
I have the same issue, and I’d like to have it completely fixed, so we, users wouldn’t have to resort to workarounds.
Hi @Anevin,
Thanks for sharing your experience. The link preview is working on my end as expected.
Have you had a chance to try the embed iframe app as a workaround? This tool can sometimes help generate previews for links that don’t display properly.
If you’ve already attempted that and the issue persists, I recommend reaching out to our support team. They’ll be able to look into the specifics of your case and assist further. Kindly share more details like the following for immediate assistance.
device info
Are you using the app version or the browser version
short video or screenshots
Let us know how it goes, and feel free to ask if you need guidance with anything else!
I am also having the same issue. Previously when pasting a website link, Miro would preview the page and display this in a small box. now, the preview is not created any more. The link displays a hyperlink only.
Thank you for sharing your concerns, @BUBBAMIRO, and I’m sorry to hear that you're experiencing issues with the URL previews. I understand how frustrating this can be.
Based on the recent updates, the issue with link previews has been resolved. If you’re still encountering problems, I’d recommend trying the embed iframe code app within the board as a workaround.
Let me know if there's anything else I can help with!
Why is this happening? Its like you have the power to create by creating unique linkage through preview only to now be stuck with a text all of sudden. Ive cleaned cache and even downloaded the desktop app for MAC. Same thing.
so you give candy to freebie users only to give us a headache on how to solve this or does this drive us into paying?
Prove me wrong?
Thanks for updating everyone with this great news!
For anyone still experiencing issues, a quick refresh of the board may help, and if that doesn’t work, reaching out to support could clarify any remaining questions.
Appreciate you sharing this here, @Tost!
Hey all,
I got a mail from support: “There was an issue on our end that caused the problem you described. The issue has been resolved and everything should be back to normal now.”
tested and it works again, URLs for pages with open graph protocol get a preview panel when pasted again, woop woop :·)
AND.. pages not using open graph meta tags in their headers still get pasted as plain text, but the workaround I posted here also helps with that one! So we can use the EMBED function to get auto generated previews for pasted URLs that do NOT use the open graph protocol :·)
Hi @Brian Douglas,
I was able to replicate the same issue. I have your comment converted into a support ticket, same goes with @Dashaday’s, @Neanda’s, @Etienne Guinard’s, and @Tost’s. Please check your inbox for support’s response.
Same for me…. was working fine two days ago. tested chrome, edge and firefox… Embed is working for now..
It’s started happening to me again, I’m using Arc. I reckon this is a bug
Thanks to @Tost your workaround worked for me.
I suddenly found URLs on a board were no longer generating previews (it was working yesterday when doing the same thing). Today I tried the “Miro app for Windows”, Edge and Firefox. None of them were generating previews to links.
Using the iFrame and a normal URL, did indeed make a preview. Thanks!
It’s clearly a bug for the Miro team to look into.
* Working temporary workaround * Use embed iframe with a normal url (instead of embed code) gives you a URL preview
@MIRO: Please fix this asap.
Hello All, Unfortunately I’ve recently started experiencing this issue, and can’t seem to find a solution. It doesn’t matter what browser, what link, or if i’m using the web application… pasting a link no longer provides a preview. Would love to find a solution! Any thoughts/recommendations are greatly appreciated.
Same here, just today, out of nowhere, this stopped working. Help please.
Hello All, Unfortunately I’ve recently started experiencing this issue, and can’t seem to find a solution. It doesn’t matter what browser, what link, or if i’m using the web application… pasting a link no longer provides a preview. Would love to find a solution! Any thoughts/recommendations are greatly appreciated.
This has also just happened for me. I am using Chrome, some links appear as previews, but for others I get a message that content can’t be loaded and they appear as just links. It seems to be dependent on the url I’m copying but I’ve no idea why.
I am having the same issue. It’s driving me crazy! I tried different URL’s and some work, some don’t :(
I’ve tried every browser and even the Windows App. Changed the setting in Edge too! Still nothing is working right. The same URL that shows up as a preview properly shows as a preview in all browsers and App. And the same happens with just the links.
This has also just happened for me. I am using Chrome, some links appear as previews, but for others I get a message that content can’t be loaded and they appear as just links. It seems to be dependent on the url I’m copying but I’ve no idea why.
This has just happened to me in the middle of creating a board. I was generating previews but now it’s just links? I am using Edge, but it’s not because of the share/copy/paste selection. It was selected to plain text, and I’ve cleared my cache and reset everything, but it’s still just links. It was literally working 30 mins ago!
Yes, that is exactly what I mean.
If the URL is copied from the Edge address bar and then pasted into Miro (Miro can be in any browser, or the desktop Miro app), the link preview does not show.
What you have said got me thinking, and I have identified and fixed the issue now.
It’s a setting in Edge, which creates a link snippet when copying a URL. It’s a feature called ‘Link Format’. Turning this off, setting it to ‘Plain text’ restores the Miro link preview functionality. Happy days
OMG!!! Thank you so much for this. I was going crazy
Hi Community!
Fortunately the website preview works for me (Chrome on MacBook Pro)
However, when copy-pasting LinkedIn URLs, which some weeks ago still used to create beautiful Preview-Tiles incl. a person’s profile Picture do not work anymore. Maybe this problem is related to the issues described here. I would be grateful for any hint about how to resolve this!