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Previously in Miro, when pasting a website link, Miro would grab preview information from the page and display this in a small box panel.

Discussed in this thread:

When you paste a website in Miro, what determines the information displayed. | Miro

 

However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink.

 

Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links.

 

Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.

Hey all,

I got a mail from support: “There was an issue on our end that caused the problem you described. The issue has been resolved and everything should be back to normal now.”

tested and it works again, URLs for pages with open graph protocol get a preview panel when pasted again, woop woop :·)

AND.. pages not using open graph meta tags in their headers still get pasted as plain text, but the workaround I posted here also helps with that one! So we can use the EMBED function to get auto generated previews for pasted URLs that do NOT use the open graph protocol :·)

 


 

Thanks for updating everyone with this great news! 

 

For anyone still experiencing issues, a quick refresh of the board may help, and if that doesn’t work, reaching out to support could clarify any remaining questions.

 

Appreciate you sharing this here, @Tost!


Why is this happening? Its like you have the power to create by creating unique linkage through preview only to now be stuck with a text all of sudden. Ive cleaned cache and even downloaded the desktop app for MAC. Same thing. 

so you give candy to freebie users only to give us a headache on how to solve this or does this drive us into paying?

Prove me wrong?


Thank you for sharing your concerns, ​@BUBBAMIRO, and I’m sorry to hear that you're experiencing issues with the URL previews. I understand how frustrating this can be.

 

Based on the recent updates, the issue with link previews has been resolved. If you’re still encountering problems, I’d recommend trying the embed iframe code app within the board as a workaround. 

 

If the issue persists, please feel free to reach out to support for further clarification. 

 

Let me know if there's anything else I can help with!


I am also having the same issue. Previously  when pasting a website link, Miro would preview  the page and display this in a small box. now,  the preview is not created any more. The link displays a hyperlink only.


Hi ​@Anevin,

 

Thanks for sharing your experience. The link preview is working on my end as expected.

 Have you had a chance to try the embed iframe app as a workaround? This tool can sometimes help generate previews for links that don’t display properly.

 

If you’ve already attempted that and the issue persists, I recommend reaching out to our support team. They’ll be able to look into the specifics of your case and assist further. Kindly share more details like the following for immediate assistance. 

  • device info
  • Are you using the app version or the browser version
  • short video or screenshots

 

Let us know how it goes, and feel free to ask if you need guidance with anything else!


I have the same issue, and I’d like to have it completely fixed, so we, users wouldn’t have to resort to workarounds.


Currently having this issue with links to SoundCloud. I’ve posted multiple links that successfully generate previews in the past. Now everything is converting to text. If I use iFrames or other workarounds, my other users just get sent to the external webpage in a new browser tab instead of playing the media on the Miro Board.


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