@Anurima P - I have been advised that a support ticket has been created for you. You should receive an email confirmation for the ticket to email address you use to sign into Miro.

When I am going for monthly upgrade , its show “transaction failed”, in case of yearly upgrade, I get a message “Customer create failed”. Please help to resolve it 

Hey @Anurima P,

I'm afraid this isn't a situation where community members can help you. At the same time, I can see that your message was indeed converted to a support ticket and my colleague Maria reached out to you there last Friday with some additional questions. If the issue still persists, please reply to Maria in the ticket and she'll be happy to assist you further. Thanks!