Hi, I created a miro account with my company email and strated a free version. I now have received an invite from my company to use the paid version of miro. I do not know how to switch to the paid version. I would appreciate your help.
Thanks
Hi, I created a miro account with my company email and strated a free version. I now have received an invite from my company to use the paid version of miro. I do not know how to switch to the paid version. I would appreciate your help.
Thanks
Thanks Robert. I can see my employer team there but it says free version. I expected to see paid version or business version. Let me ask our admin. Perhaps we should take an additional step. As I mentioned, I create an account with my company email. Later they add me to the paid version. I am not sure what is going on and why I see my account is still marked as Free.
Thanaks
Maryam
Let me ask our admin.
That was going to be my next suggestion. Your admin is likely aware of this, with a paid Miro subscription, they can open a Miro support ticket by following these instructions:
I am not sure what is going on and why I see my account is still marked as Free.
I should also note that, even though your employer may have purchased a paid subscription, your account profile, i.e., email could still be a member of unlimited teams, and some of those could be Free Plan teams.
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