Hey everyone,
I recently encountered a frustrating situation with Miro, and I could really use some advice on how to handle it.
A few days ago, I noticed a charge of $384 USD on my account for a Miro subscription renewal that I did not authorize or expect. I wasn’t notified about the upcoming charge, and it came as a complete surprise. As you can imagine, seeing such a significant amount deducted without my consent was quite alarming.
I immediately reached out to Miro’s support team, demanding an urgent refund and cancellation of this unwanted subscription. It’s been two days now, and I haven’t received any response from them.
Has anyone else experienced similar issues with Miro or any other service? How did you handle it, and what was the outcome? Any tips on how to escalate this if Miro doesn’t respond promptly would be greatly appreciated.
Thanks in advance for your help!
Best,
Dias