@Koki Seki - Unfortunately, billing questions are not something that the Community members will be able to assist you with. Please reach out to the Miro Customer Support team directly by creating a ticket via this special form.

While you wait for a response, I would suggest that you also reach out to your credit card company to confirm whether or not they can see the transaction trying to be made by Miro. You could also try again from another browser/device.

@Robert Johnson 

I'm sorry.

Thank you for telling me.

@Koki Seki - Absolutely no apologies necessary. We all just want to see you get this resolved as soon as possible and the support team will be your best resource at this time