@Julia Fruktenbein - Your best course of action is to reach out directly to the billing team by opening a support ticket.
Because you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:
https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.
Hi,Miro community!
I would like to ask for refund. I have joined today, but I was disappointed, since I didn’t get the service which expected. I thought that I can join my students into classes and they can edit inside, since I need a platform which gives my students possibility to do exercises in class, drawing and typing.But when I tried to get the link for a student, it was written that it will be given 7 days trail, and after that my student will will be also charged as well. This is not what I expected. Here in Uzbekistan 10 dollars not little money for a suscription. I am a mother who raises a child along, trying to earn money by teaching. Please, if you can, send me money back.