Payment transaction has failed

  • 31 December 2021
  • 1 reply
  • 255 views

Hi Miro (community), 

I want to upgrade to Consultant plan with a credit card but it won’t work at this time. Is there something I can try to make it work? First time it says “Sorry, your payment transaction has failed” and the second time it’s ‘Customer create failed’ 

Thanks in advance,

Menno Prins


1 reply

Userlevel 7
Badge +12

@Mprins Creative Design - I have converted your post into a Miro support ticket.

For future billing questions, you should reach out to the Miro support team right away. You can find a link to the support form by searching for “contact form” in this article:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

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