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Not seeing BILLING Section even though i am the company admin

  • September 6, 2023
  • 1 reply
  • 55 views
D

Hi there,

 

I am a company admin in Miro for my organization. however, i can’t access the billing section. How do i access the billing section?

    1 reply

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • September 6, 2023

    @Deep7 - You mentioned “Company Admin”, so I will assume you have either the Business (or old Consultant Plan) or the Enterprise Plan – these are the only plans with the Company Admin role.

    For the Consultant/Business, you should see it under:

    1. Team profile:
    2. Company:
    3. And then Account → Billing:

       

    If you aren’t seeing that, then you may have an Enterprise Plan subscription which is handled very differently – some more info on this here.

    Ask Miro Support

    I would suggest opening a Miro support ticket by following these instructions:

    https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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