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heyhey,

my worst nightmare is here! i have an important question and really looking forward for someone could help me!

i am using miro for a testing purpose. in december i was creating a new board (i know the free version is limited to 3 boards) and used it in a kickoff meeting. the free-settings allowed me to create a new board, all settings were correct and the kickoff went well. all good until here!

now, in january, i want to have a look on the board again to check some information- but all is gone. after the first shock i thought there is no problem, because i found the specific board-link i shared with my colleague. but the link want me to ask myself for the access request- but no request was sent to my mailing adress. same with my colleague, who tried the same way, but no mails in our mailboxes.

i don´t get it why the link is still vaild but forces me to ask myself for access?! and then nothing will happen. i had a look in the trash bin, but because i didn´t delete anything, the trash is empty.

i am willing to upgrade the free version if it will help to get the missing board back!

could anybody help me?

many thanks and looking forward for help!!

 

have a nicer day than mine so far,

henni from germany.

@HenniPenni - My first two thoughts are the one of two things has happened:

1. You are not signed in to Miro with the email address that you created the board under (unlikely, as you say you are not receiving the access request emails)

2. Or you have been removed/deleted from the team where you created the board.

Have a read through this article I put together to see if any of it sounds true to your scenario:

https://community.miro.com/ask-the-community-45/article-how-to-find-and-hopefully-recover-a-lost-or-missing-board-13123

 


@Robert Johnson,

thanks for helping!

you were right with “the wrong email”! lucky dumb me! in the meantime i upgraded the wrong account for the starter package. so i failed twice, but the board is back. many thanks for your quick request!!

have a nice weekend,

kinds,

henni.


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