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Question

Miro cannot be accessed.

  • October 16, 2022
  • 2 replies
  • 149 views

Hello, Miro Community!

For the first time in a long time, one of my coworkers is unable to connect into Miro (through the small red Microsoft SSO symbol).

We tried using a private browser to minimize cookie/cache concerns, but the error remained.
This is not an issue for colleagues.


"To activate this connection, first sign in using your Miro credentials or another linked third party," says the error message.

Thanks!

2 replies

Nick_Miro
Mironeer
Forum|alt.badge.img
  • Mironeer
  • October 21, 2022

Hi @William Miller,

Thanks for sharing your case! I’ve sent a reply to your email. Please check your inbox, and we are waiting to hearing from you!


Henrik Ståhl
Forum|alt.badge.img+7

This happens to me as well from time to time, usually it works after clearing cache/changing browser. A few times, rebooting my computer did the trick (probably due to company-specific monitoring software somehow messing with the SSO).