Answered

Jira Cards connection issue in Miro

Hi,

Our Jira instaled on the Server.

I see Miro is Available for: Jira Cloud, Server and Datacenter (LDAP-protected too).

But when we try to use Jira Cards in Miro, we get this error:" A connection is initializing"

As you see the picture I get an connection issue when I try to select Jira from 3 dots in Miro.

Any help would be greatly appreciated.

Elaheh

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Best answer by Tayler Hughes 22 April 2021, 11:28

This topic has been closed for comments

@ela2021 you need to have you admin set up the Jira config in Miro admin area.

I didn’t.

Did you get any feedback how to fix it?

I’m getting the same. We’re using the cloud version of Jira.

Same issue on Mac desktop and browser version of Miro.

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