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Jira card and tempo account field

  • 22 January 2021
  • 1 reply
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Hello,

I have set up integration with Jira and all works fine except one issue. Jira instance has requirement for Tempo Account fiels - it is required. During create Jira issue from Miro I got an info: “Can’t create Jira issue. Required field (Account) is not supported”. Also I cannot select this field during “configure card fields”, field there is no “Account” position on field (and custom field) list.

Why is Account unsupported and how can I find a workaround for this issue?

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Best answer by Anton Kuksin 25 January 2021, 14:40

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Userlevel 2

Hi @bart27,

I'm Anton, Integrations Product Manager at Miro.

At the moment, we only support fields of certain types in the Jira edit form. Unfortunately, we don't currently support some specific fields, for which it's not easy to implement editing.  Such fields include Tempo Account. 

Thanks for letting us know about this case, I'll write it down as an opportunity for improvement, but I can't tell you any deadline right now.