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Question

Issues with Education Account

  • January 20, 2021
  • 3 replies
  • 189 views
E

My education account seems to have de-activated, but when I try to reactivate, it will not let me upload “proof”. Those boxes are greyed out. I cannot add a new board for my new class this semester.

 

Help!!!!

R

3 replies

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • January 21, 2021

@Erin Pellegrino - For technical issues such as these, please reach out to the Miro Customer Support team directly by creating a ticket via this special form.

It would also be helpful for the rest of the community if you were to come back here and share what the Support team told you.

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C

Hi @Jennifer Clark I applied about 2 weeks ago for an education account and my course is launching in a week. I just want to make sure my students have no issues accessing my Miro board and they are limited to the columbia.edu Miro domain. Can you please confirm that my education account is set up? Thanks.

Jen Clark
Mironeer
  • Jen Clark
  • Mironeer
  • April 14, 2021

Hi @Cassandra Scannella ! Great question - our fantastic Support team have the tools to confirm your account status in access, and you can get in touch with them directly here. 

 

Hope that’s helpful, and good luck with your course!

Learn more about how to use Miro! Head to academy.miro.com
Robert Johnson
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