Hi @Marta del Pozo Lagneaux
Well, one “funny” answer might be that the Schwabian settings of Miro in Stuttgart are a bit different, trying to be very frugal with their use of space in a sticky.
But all kidding aside, I don’t have the answer.
But I can speculate: Miro relies very heavily on JavaScript, which is a programming language that each browser implements differently - and which can also be affected by things like browser plug-ins, ad blockers, spelling checkers, etc. Even the cut-and-paste functionality in a browser can be influenced by its JavaScript engine. So the question is: what does his browser have that is special?
When strange things happen one piece of advice is always to do a “force reload” of the page, which on a Mac looks like SHIFT-CMD-R -- but you can also do it by clearing the cache. (Cache, not cookies.) But in this case the absolute best test would be to try it on a different browser.
An interesting workaround and test would be to try pasting the text into an ordinary Miro textbox, copying it from the Miro textbox, then pastaing it again into a sticky. If THAT leads to the same problem, I would really think about clearing the cache or looking at browser specials or add-ins - at least if you are all using MS Editor with no issues.
Maybe someone has a better answer?
Hope this helps!
Cheers, Ken
Hi @Kenneth Ritley,
love your “funny” answer I told my colleague and he will try that with the cache clearing and I will report here the results .
Thank you for your sugestions.
Cheers,
Marta
Hello everybody!
My colleague tried with Chrome and with this browser everything worked as expected! There must be a bug with Firefox in a very specific situation which we haven’t yet discovered. But for my colleague the workaround is good enough. Thanks @Kenneth Ritley for giving us ideas!
Cheers,
Marta