Help! My Account and Boards are gone!

  • 11 September 2021
  • 1 reply

Dear community,


I haven’t used my account for 1 1/2 months and now that I tried to reenter into the account it doesn’t work anymore. When I ask for a new password nothing happens. I am able to create a new account with my already used E-Mail-address. My account (with important Maps!) seems to be gone. 


I need personal contact to the Miro-administration for sending more information. The account with which i write this message is of course not the missing account. 


I hope you can help me. 

1 reply

Userlevel 7
Badge +6

@Sebastian Hi -

This sounds like something which only Miro support can help with. I’d recommend opening a support request here: Submit a request – Miro Support & Help Center