Dear Miro Community & Team, I just opened my Miro and realized I forgot to cancel my free trial :(
It is Business plan so it’s very expensive and I can’t afford to pay for this mistake. As you notice, I tried the free trial using personal email so it is not paid by my company at all (although it’s for work purpose). My salary can’t cover this :(
I really need your kind support to help me cancel all the subscription & the outstanding. Please. Thank you very much!
Hi, the same thing happened to me. Did you get support?
Hi
I will convert your comment to a support ticket so you will be assisted immediately.
hello please help me, I forgot to cancel the free trial that expiredyesterday, I didn't even use 7 annual licenses I'm desperate I can't pay that amount, help me cancel the subscription
Hi
I saw that you sent me a DM, and I've already replied there to help you out! If you haven’t had the chance to check it yet, feel free to take a look.
In the meantime, it might be quicker to reach out to our awesome support team directly. They’re super helpful with these types of issues and can assist you with canceling the subscription. You can contact them here: Miro Support.
Let me know if you need any more help—I’m here for you!
Hey, I have the same issue. Were you able resolve? I still need help.
Hello, i also have the same issue, what can i do?
After you have selected Contact support from the Learning Center, select:
After you have selected Contact support from the Learning Center, select:
Hey Robert. I have started a ticket like 2 days ago, and have not got any response yet. I have actually started many tickets through the different versions of contact forms and requests, but the first ticket is #794699. Please help, this is a critical issue for me.
Hi
Sorry to hear you’re having issues. If you have tickets open, someone will be in touch soon.
Hi there,
I’m having the same issue - I am currently out of a job and updating my portfolio and need Miro as I have work saved in boards.
I also missed my the deadline which was xmas day and was hit with a US$ 211 2AU$ 339 for me] bill - no worries, I thought, I’ll just cancel for a full refund less a couple of days…
But this wasn’t the case at all - my plan would run the entire year even if I cancelled 3 days later = no refund...so i thought ok...i’ll try the 50% reduced price - But this would only kick-in after my current plan had ended...
I have been a huge fan of Miro for many years now, however, I find myself super disappointed at experiencing some very dark patterns :(
Right now, it would be great if I could just get a free plan 
Hi
Sorry to hear you’re having issues. I created a ticket for you and someone from Support will reach out soon. They can advise on your account.
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