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I’m being billed, but I’m not receiving any invoices and when I log in, my account is on a free account. I suspect it’s all based on my old work email (from 2 years ago) which I no longer have access to, but since I don’t have that login, email, or invoice, I’m not finding a way to reach out for help. Miro’s help article says I can post in the community. 😉

Anyone have thoughts on how to get hold of Miro to get this resolved?

Hi @kocotech! Sorry to hear you’re experiencing billing issues. Since you were unable to resolve your issue through browsing our Help Center, I’m going to convert your question to a support ticket so our team can take a better look at your account.

I’ve shared this article from the Help Center just in case you haven’t seen yet it and find it helpful: https://help.miro.com/hc/en-us/articles/360021047619

Thank you!

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