Skip to main content

The text of the notes is still there, buy the background color had disappeared. I just reset the colors, and they have again disappeared. NEED HELP

@Joan Seamster - Can you share a screenshot of what you are seeing?


@Robert Johnson I have just had the same issue, no idea how it happened, would you or anyone be able to help?. Closing and reopening does nothing. Interestingly when I zoom out the colours are there, but not when I zoom in

 

Also, black sticky notes work, but not any other colour.


@James Cooper - Can you tells us more about your set up? For example,

  • Your OS (Windows, Mac)
  • How are you accessing Miro? Browser? If so,
    • which one?
    • have you cleared your cache? Cookies?
    • Have you signed out/back in?
    • Tried an incognito/private browser windows?
    • Disabled all browser extension?
  • Are you using the Miro desktop app? If so, have you tried resetting the application data?
  • If you have other team members in the same space, does this happen to everyone?
  • This happen on all boards?

 If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C


I have the same problem.

 

Interesting thing is, when I dublicate the board and make a copy, the colors of the sticky notes are back again. Reloading or logging out and in again don’t change a thing.

It has nothing todo with any hardware or browswer/cache/cookies and so on. Same laptop, same browser, just a copy of the board in another tab → its a miro bug. 

Super interesting. They appear when I’m not zooming in too much (18% zoom level) when I zoom in further (19% or more) then the colors disappear. and only the yellow ones, sometimes grey ones…

 



cheers

Stefan


I just started having the same problem with the color and border of sticky notes disappearing. I’ve closed down the window, closed the file, reopened both...still no sticky notes. New ones created today and old ones from old boards created several months ago, same thing - the sticky note is actually there but no color, no borders, totally transparent. 12/7/2024

I’m using Firefox with only one instance of Miro open. I have mass quantities of ram available so it wouldn’t be that.

I hope we can get this fixed in a very timely fashion. Jim


To add to my comment directly above. I closed down Firefox completely, waited a few and restarted. Loaded Miro and sticky notes are back! Must have been some memory glitch with Firefox not reading the screens correctly...or something else altogether. Jim 12/7/2024


Reply