Dear Community,
Since last week, I have a full (paid) membership on Miro, but I still can’t create a board or space in the app (or in the browser version). Tried to log off and restart, but that didn’t help.
Does anyone recognize this problem?
I need to prep a meeting and I would need access urgently, so I hope to find support somewhere.
Thank you in advance!
Wishing you a wonderful day.
Anne-Laure
Hi
Sorry to hear you’re having issues. Sometimes resetting the app’s data settings or reinstalling helps, as well as making sure you are using the most recent version of a browser and turning off any ad-blocker extensions.
Since you have a paid subscription, you can also open a Miro support ticket and they will have access to see what is going on at an account level. You can open a support ticket by following these instructions: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
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