Hi guys how are you?
So the last week my free account was upgraded to an Education Plan where I had one team. In that team we were 45 studentes including me (TA) and the professor and we had 3 boards. The problem is that since this team got “upgraded” nobody is able to edit any of the 3 boards.
what can we do?
*the big issue is that in that boards the students had already uploaded important information.
thankyou
+12
Hi
What happens when you open one of these boards?
Do you see View only at the top-right corner where the Share button usually is?
What are the board’s Share settings right now?
+12
→ How to set up Miro Education if you teach multiple classes
Hi
When I opened this boards it was showing me the Share button but it wasn't able the tool bar form the left. It also didn´t let me edit anything
Now I can edit but the Share button doesn´t appears.
also the board doesn't appears, I can use it because the professor sent me the link.
this board I´m telling you was created by the professor.
+12
I haven’t seen that specific This board is locked message before - it almost looks as if it is a partial message, potentially caused by a bug. Also, the only help article I can find about locked board messages is actually the opposite scenario from what you are describing - in the The Board is Locked article, it describes downgrading from a paid/education plan to a Free Plan.
I would ask your professor to have a look at the board’s Share settings as it could be set to Team access to the board → No access, which would explain why you cannot access and definitely why it is not showing up in your Miro dashboard.
+6
In case
Kiron
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