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Answered

Access to Miro Lite Board

  • November 14, 2024
  • 2 replies
  • 533 views
B

I created a Miro Lite board two days ago and created this public link to have my customers fill out a bunch of information: https://miro.com/online-whiteboard/board/uXjVLFzerYw=/?boardAccessToken=QjmpU24MA1nO8sGWOGECDrunWj8RlXKl

 

When I tried to open the board today, I am seeing this attached message saying that the board is locked and that I need to sign up to access the board:

 

 

However, when I sign up with my email and go back to the board, it asks me to request access to the board, but I don't know who this access request could possibly go to because I have tried signing in with every email I have and nothing seems to work. So I'm just stuck in this endless loop of it saying that I need to sign up to unlock it and then request access to it.

 

Best answer by Eca

Hi ​@brycetedeschi,

 

Thanks for reaching out! Miro Lite boards do indeed have limited access, and as noted in the screenshot, boards are locked after one week. Since you've already signed up and are experiencing issues accessing it, I've gone ahead and converted your post into a support ticket. Our Support Team can investigate this further, as they have more tools on their end.

In the meantime, please share the following details with them to help expedite the process:

  • Board URL link
  • Board name
  • Creation date and time

Thanks for your patience, and please let me know if there’s anything else I can assist with!

 

2 replies

Eca
Mironeer
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  • Eca
  • Mironeer
  • Answer
  • November 14, 2024

Hi ​@brycetedeschi,

 

Thanks for reaching out! Miro Lite boards do indeed have limited access, and as noted in the screenshot, boards are locked after one week. Since you've already signed up and are experiencing issues accessing it, I've gone ahead and converted your post into a support ticket. Our Support Team can investigate this further, as they have more tools on their end.

In the meantime, please share the following details with them to help expedite the process:

  • Board URL link
  • Board name
  • Creation date and time

Thanks for your patience, and please let me know if there’s anything else I can assist with!

 

Eca :)
B
  • brycetedeschi
  • Author
  • New Here
  • November 18, 2024

Thank you Eca! See below for the info you requested:

 

Board Link: https://miro.com/online-whiteboard/board/uXjVLFzerYw=/?boardAccessToken=QjmpU24MA1nO8sGWOGECDrunWj8RlXKl

Board Name: I think it was either “Untitled” or “DCO Workshop”

Creation Time: I created the board around 7:45am ET on Wednesday (11/18)

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