Free Team did not convert to education team after being approved

  • 20 October 2021
  • 1 reply
  • 26 views

Hello,

I was using miro in the past with my student mail in the free tier mostly by using other peoples teams but now I wanted to use my own team for all of my personal student work with the education plan.

Before I applied for the education plan I accidentally deleted my free team and had to leave all the other teams to get the prompt for the free team. Then I applied with the same mail and got approved for the education plan, but my free team did not change plan. At this moment this is also my only team my account is part of.

 


1 reply

Userlevel 4
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Hi @Mia Depta,

Thanks for sharing! We’ve converted your post into a ticket because this particular case requires further investigation. Rest assured, soon you will be approached by Customer Support Team!

 

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