Free Plan Email Links not working for new users

  • 14 November 2021
  • 1 reply
  • 19 views

Hi. I’m using a free plan with our teams. When desktop users try accepting the invitation to join using the link provided the link freezes.

I’ve invited them using all options. They’ve been removed and reinvited. 

Any tips would be super

Thanks


1 reply

Userlevel 3
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Hi Cat!

Thanks for reaching out - what you’re experiencing sounds really annoying!

In order to be better able to investigate and understand what’s happening here, I have converted your post into a support ticket. Our support team will be in touch with you via email shortly!

If there’s anything else we can help you with in the meantime - you know where to find us! :smiley:

Have a great day!:sunflower:

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