Why can't I use paid features in my Team plan?

  • 3 August 2021
  • 1 reply

I upgraded to a Team plan.
However, when I open a board created by another company, I cannot use the paid functions.

Is this a Team plan?
If I have a Business plan, can I use paid functions on boards created by other companies?

1 reply

Userlevel 7
Badge +12

@matsuda - The paid features can only be used by those who are members of the paid team in which the boards belong to. When you are on boards that are outside of your team, you are considered a "guest editor" and as per the Collaboration with Anonymous Guest Editors help center article there are a number of actions/features that are not available to guests:

Here's the full article: