It’s something wrong while submit for purchasing
It’s something wrong while submit for purchasing
Hi
Sorry about this! I’ve escalated the issue to the Support team, and I’ll get back to you here as soon as there are updates from them.
Mine worked, I just purchased the Consultant plan!
Thanks for the reply
Mine worked, I just purchased the Consultant plan!
Ah really? I’ll need to give it another bash today and see if it works.
Thanks Aiden :)
estou com esse problema
Hi
Thanks for your patience!
The bug fix is out and our other customers have been reporting that the payment procedure is working successfully again. Would you please retry and upgrade? Everything should be fine now.
Hi, I got this problem when I make the payment. I don’t know why I filled all the information correctly, I still can’t pay it. I think I am facing the same issue.
Hi, I got this problem when I make the payment. I don’t know why I filled all the information correctly, I still can’t pay it. I think I am facing the same issue.
It’s something wrong while submit for purchasing
Unfortunately i have the same problem. How to solve it. Money doesn’t returned
Please tell me how i can solve my problem. Two times i tried to upgrade my account but two times i’ve paid for it but nothing changes
I’m having the same problem, trying to upgrade to a consultant plan
oh, and i’ve also been charged twice in the process
Hi, when I go to buy the consultant plan it shows the same error that appeared to the friends above. What do I do?
HELP ME
can you provide more details about exactly what you are trying to do with a screenshot of the steps leading up to the error message?
Kiron
Hi, I am experiencing the same problem while trying to upgrade my plan from free to Consultant.
Once I enter my postal code for the billing information, the submission form gives me “Customer create failed”. I’ve tried 3 different cards from two different operating countries.
Still facing same issue
I’m having the same issue. I’ve tried two different payment cards and I’ve tried in both Chrome and Edge
Same here
Hi folks.
I’ve been trying to upgrade my free plan to a ‘Consultant plan’ tonight.
However, after entering my payment details, I am seeing a message “Customer create failed”. Does anyone know why this is happening?
It’s not a banking issue as I’ve already checked. It’s happening in both the app and the website app.
Any help or information would be appreciated.
Thanks,
Graham
Hello, I’m trying to upgrade to Consultant $15 monthly plan, and it keeps saying “customer create failed.” please let me know thank you !
Same here while trying to upgrade to Consultant (or team).
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