I just began to use Miro recently and created new boards last week.
When I got back to it today, all the links (internal to objects and external to sites) I created has disappeared from all the boards! Exept for one, with a mistake I corrected before leaving the board on friday…
I tried to recreate the links but everytime I leave the board, the links has disappeared again when I reopen !
Does anyone now if it is a frequent issue? Do you know how to restore the links and make them stay?
BTW, I am still using the free version because I am testing the tool. Is there maybe a limit of links in free version?
And there has been only me working on these boards for the moment.
Thank you for the help.
Oh, shoot. Since I do not know what was the source of the issue, I cannot help you out.
I recommend you to reopen a ticket here : https://help.miro.com/hc/en-us/requests/new?referer=community
Hello. The ticket I opened yesterday has been escalated to the technology team as a bug. Hopefully they’ll identify the issue and resolution quickly.
Yes, same here. I will check again tomorrow just to be sure ;)
I too have just encountered this issue. Whenever I create a link on an object (sticky, text, or shape) the link works fine but disappears after closing and reopening the board. I’m a paying client of Miro so the issue isn’t just limited to your free license. I’ve opened a ticket with Miro so we’ll see what they say.
It’s worth noting that it doesn’t matter if it’s an internal or external link. They both work and then disappear reopening the board.
Links applied to an images also disappear. Links to frames on other boards disappear as well.
Same here. Seems like it was effective to multiply reports. Thanks
@Mike Guiler and @Musaab Al-Okaidi
Same here, it's good to know that I'm not the only one.
Although I lost almost a whole day work, I’ve noticed that some of them are alive. There are apparently “good” sessions and “bad” sessions in Miro. Through some investigation, I found that links are alive when you are working in a “good” one.
This is the answer. Thanks Yuki!
It seems like Miro needs to address the functionality of its auto saving…
We appreciate your patience and understanding!
The team told me that this issue has been fixed. Could you please check now and confirm links stay where they should be?
Yep, the fix appears to have worked. Thanks.
Yeah, seems to work just fine, at least for now :)
i’ve tested this too as I was having same issue. Seems to be working now. Also duplicated my board to see if they still work in the copied version and still linked! Thank you!
still today I have the same issue. It was working fine until yesterday and this morning the connections I make between post-its in a table immediately disappear
Thank you Miro Team !
2 more questions / test to help Miro support pinpoint the issue:
It works for me now.
Thank you so much :)
It seems the issue had been resolved because I just made a test on my boards and the links doesn’t disappear anymore.
@Matthias and @Mike Guiler !
BTW, what was the problem? Was it a temporary technical issue?
Seems like I was too quick to claim victory…
The issue is solved for internal links to objets and frames.
But External links put on image and objects are still disappearing.
I have also opened a ticket.
Looks like it is working for me too. Thanks!
After reading this, I closed my browser and had a similar problem. Of the 3 links on my board, 2 stayed but one disappeared. It was an internal link. The other two are 1 internal and 1 external. All 3 were done by choosing “edit link” from the object menu
I am 99% I had pasted six links/URLs onto a board, but there are now only five. I did this by copying a URL to my clipboard and then Ctrl + V to paste - a thumbnail style link was then created.