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Hello,

I just began to use Miro recently and created new boards last week.

When I got back to it today, all the links (internal to objects and external to sites) I created has disappeared from all the boards! Exept for one, with a mistake I corrected before leaving the board on friday…

I tried to recreate the links but everytime I leave the board, the links has disappeared again when I reopen !

Does anyone now if it is a frequent issue? Do you know how to restore the links and make them stay?

BTW, I am still using the free version because I am testing the tool. Is there maybe a limit of links in free version?

And there has been only me working on these boards for the moment.

Thank you for the help.

@Matthias Those three test worked just fine.  For me it appears to be limited to using the link to menu option.

@Mike Guiler  Would be interesting to see if other types of links also disappear:

  1. Try dropping a URL of a video 
  2. Add a link in the Notes panel
  3. Add a link / URL in a comment

 

It’s worth noting that it doesn’t matter if it’s an internal or external link.  They both work and then disappear reopening the board.

@Matthias When I close my test board and then reopen it I get this.

 

@Matthias Here’s the first image.  I created a new test board, added a sticky, and updated the link.  I can even click on this link and it opens up another board in my project.

 

@Yuki Takanami  + @Mike Guiler Can you share a screenshot?

 

Hello Yuki,

I too have just encountered this issue.  Whenever I create a link on an object (sticky, text, or shape) the link works fine but disappears after closing and reopening the board.  I’m a paying client of Miro so the issue isn’t just limited to your free license.  I’ve opened a ticket with Miro so we’ll see what they say.  

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