Our organization has been using Miro for a few years - it’s become essential to our work and we love it.
Unfortunately, there is another instance of Miro that someone in the org signed up for years ago, and anytime a new member signed up for our Miro instance, they are always added to that “dead” account. The dead account is the free tier, we don’t know who signed up for it, and nothing we try can remove it.
Has anyone had to deal with this, and did you have any success?
This causes confusion for our new team members, and negatively affects their experience with Miro.
