Miro won't load in chrome

  • 26 November 2022
  • 6 replies
  • 130 views

It works in Firefox, or desktop app, but it doesn’t work in Chrome, even after clearing cache. I’m using the latest version of Chrome and Windows 11. I prefer using web than desktop app, and would appreciate any help you can provide. Thanks!

 

 


6 replies

Userlevel 3
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Hey @albertng 
Could you please try the Incognito mode?

If in the Incognito mode everything works fine, please make sure to clear your browser's cache and cookies and then sign out and back into your Miro profile anew before checking the process in the standard mode. Additionally, please disable all extensions for your Chrome browser.

Please share your results with us!

Hello Helga,
I am having the same issue repeatedly.

It won’t open in Google Chrome unless I’m incognito. Miro opens in other browsers and for my coworkers without issues.
When removing cookies and website data related to Miro, I can access the login page and can select Google login. As soon as I perform the actual login, it shows the Miro loading screen and nothing happens.

Extensions are disabled.

I deinstalled Chrome once and it worked again for a couple of days, but now I run into the issue again.

Userlevel 7
Badge +6

@lsw -

Is the issue happening with just one board or with all boards?

Kiron

@Kiron Bondale 
any board, https://miro.com/app/dashboard/, even miro.com, redirecting me to miro.com/app. I basically cannot access anything from Miro.

Userlevel 7
Badge +6

@lsw -

I’d suggest contacting support in that case - you can open a request here: Submit a request – Miro Support & Help Center

Kiron

I also encountered the same problem. I'm curious how to solve it.

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