Miro shows an endless loading screen

  • 14 July 2022
  • 7 replies

Can’t open any Miro boards

I’ve already tried:

  • clearing cache and browser history
  • using incognito mode
  • using different browser
  • restarting browser
  • restarting my computer

Nothing seems to help :(

I can’t use the desktop version as well. Are there any other possible solutions for this problem?

7 replies

Userlevel 5
Badge +1

Hey @Liya,

Sorry to hear you ran into this issue 😔

I've converted your post to the support ticket and reached out to you there, asking to provide some additional details for us to investigate the issue further. 

@Liya Did you find a fix for this? I am experiencing this as well!


@Sammy22 hi!

Not yet, but the issue is passed along to the technical support and I was assured that I will get futher information as soon as possible. So, when technical support teams comes back with a solution I'll share with you all the information

@Alyona I’ve also been experiencing this all day, any suggestions?

Userlevel 5
Badge +1

Hi @Sammy22, @MonicaR,

I'm sorry to hear you are now facing this issue too 😟

Could you please check how the problematic boards are loading if you were to open them on the mobile device using a cellular network (either via the mobile app or in any browser)? In case the boards can be loaded there, please restart your router or modem and try opening the board on your PC again.

Please let me know how it goes!

I have the same issue and it is not resolving after many months! can only use it on my phone.
How am I suppose to work like that it is very disturbing and i see many people has the same issue…

If anyone has found a solution please let me know.

I have followed all instructions  and same as @Liya …


Please help

Userlevel 7
Badge +6

@Íñigo Muñoz Bilbao -

Make sure your browser is supported as per this article: https://help.miro.com/hc/en-us/articles/360017572814-Supported-browsers-browser-restrictions

You can also try disabling any/all browser extensions to make sure there isn’t a conflict with one of those

Finally, make sure that there isn’t a firewall or VPN-related port blocking issue on your side.