Hi there - apologies if not right place to post. I can’t seem to login to my account via the android app. I just receive a pop up saying “incorrect email format”.
Needless to say, I double x quadruple checked the email - and it is exactly the same as the email I use login to the website and this community forum as well.
I have tried clearing the cache on the android app and deleting in re-installing the app as well. Any help or tips appreciated!
"Incorrect email format" login via android
I have the same problem. No solution yet :(
I have the problem as well, my email address has this format: my.name@xxx.xxx.com
I think there might be an issue with an extra dot behind the @
I have the problem as well, my email address has this format: my.name@xxx.xxx.com
I think there might be an issue with an extra dot behind the @
I don’t have a dot behind the @. But I have an “-” behind the @. Perhaps that’s the problem.
It’s the length. If your mail is greater then 34 character, it won’t work… you can change your mail to a shorter one, unless this is fixed!? It’s really annoying, please fix it MIRO!
Edit: Just tried it… NOPE it’s not the length of the mail, it’s the length of the domain! We’ve got 21 chars and I think, this is to much and results in an “incorrect email”
Edit: Just tried it… NOPE it’s not the length of the mail, it’s the length of the domain! We’ve got 21 chars and I think, this is to much and results in an “incorrect email”
… I don’t think that’s it either (my domain is only 11 chars).
I had the same problem. You can update Miro now in the play store. Then it works :)
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