I definitelty agree with the statement, if it’s not broken, don’t fix it. I understand if there’s people out there who find it annoying, but at least give us the option to reverse the setting. I don’t enjoy it at all and it’s making my experience for using Miro much worse. Options always saves lives that’s what I believe, nothing wrong about that.

I find it extremely annoying! I’m ready even to stop using this platform! When I try to navigate with the right mouse button, it brings me back to dashboards every single time I unbutton the right mouse button - it’s disgusting! Why do I need these new features which absolutely don’t work properly? Why to change that???

I also have the same problem - old boards are moved with left clicked mouse and the new ones - with the right click. Oh my, that is so annoying to change the pattern, cause I need different boards…

Old good with left click

Horrible new one with the right click

This is a bad UI/UX change -- so bad that I’m on the phone with Miro product management this week about it.  What makes it bad is it goes against everything we intuitively know about navigation.  Think about this -- you hand someone Miro, and the first thing they do (and are interested in) is navigating the campus, not selecting objects (in fact, there are no objects to select by default).  They’ll do this with their left button, and when they do that, they get the selection rectangle.  So now the first thing an administrator has to do teach someone how to navigate the board.  This is so mind-boggingly remedial (and pointless) that it defies logic.

We’re an Miro Enterprise shop, and are in serious discussions internally to leave Miro if this type of change isn’t reverted or given an option to set.

Hi 

As a (very) frequent user of Miro I am so annoyed by this change it made me switch back to old and inferior solutions I long ago neglected like Google Slides. 

I am left-handed, so the old navigation with left button+zooming with scroll wheel was natural and easy. The new change makes me work slower, less efficient, breaks my line of thought and make the entire Miro experience bad!

I hope you realize what I am saying - this is not a matter of us user getting used to a new change in the UX - it is a crisis of broken experience that has impact over your most loyal users!

Hope this will come through without obvious reactions like “try to get used to it” - do we have any other choice???

Yes, from people I have spoken to it seems like the Miro community is in agreement that this is a step backwards. So far out of the miro users who have contacted me about the change, only 1 / 8 of them like it. I am going to try to keep an open mind, however I have been using Miro for about 10 hours since the update and am still struggling. There is another post where miro have given a little bit of explanation regarding the change: https://community.miro.com/ask-the-community-45/new-mouse-functionality-is-there-an-option-to-revert-back-to-the-old-control-scheme-6773

I will ask more mironeers when people return back to work how they find the new control scheme and update these threads with the feedback.

14 gazillion apps in the world, both on desktop and web, across multiple operating systems, use left mouse button click and drag to move things.

And then there’s Miro

You fail UX design 101

At the very least you could give us the option to reconfigure the mouse bindings

You totally fail UX design 101

Echoing the comments here - not a great change. Its also unintuitive, and not to mention uncomfortable, to reach across your mouse keys with your first finger as the guidance suggests. Yes there is the work around with the pan tool and the associated shortcuts but that doesn't take away from the added challenge this change has brought. 

I understand the rationale with switching to prevent folks from moving items around the boards (although I control this with the locking down functionality) so how about giving us the option to choose between the 2 functions? 

@Lena Shenkarenko 

The first time I am really unhappy with an update 

I enjoy using Miro and it continues to impress me however I do not like this change. I don’t believe this is something that people will eventually get used to and prefer in the long term. From my perspective the old controls worked fine, no need to change!

I can see from software that keeps track of how long I use programs for on my computer that I’ve now put 70 hours into Miro since the update, and I’m really sorry it inform that it does not get better!

While i’m now 100% used to the new controls, I’ve found that I am now slower at building boards, I miss-click more and I make unintentional changes more.

I could explain the specifics however in the interest in keeping this thread not too long, I won’t go into them.

Miro have generally been good at listening to the community and so I am sure this will be rectified soon. I think in order to prevent this from happening again, Miro should most likely look into how they test new updates. They have stated that this update was thoroughly tested however every Miro user I know does not like the new update, it is quite clear that the update made the platform worse and not better. While this has frustrated a lot of us, as I mentioned previously Miro will act soon, I’m sure due to the amount of people who don’t like the update.

Consider the cognitive impact to people choosing your software in year 3 of the pandemic … most working remotely.

You just elected to move the steering wheel to the back seat of the car.

Your rationale is completely lost on me.

This is behaviour I expect from Atlassian not Miro.

Just got back to using Miro this week after the xmas break and yep, add me to the list of unhappy campers.

A very unintuitive approach to navigating around a board. Would much prefer to have this as a preference that can be set.

+1 for reverting back to old way of left click move.

I have been using the new update for weeks now and I cannot get used to it, it is not intuitive. My meetings are not as seamless and this is hurting my adoption plans throughout my org for 2022.

It is best if you just give users the preference, not a board preference, but a user preference.  But if this is not possible, please revert this feature and allow users to navigate board with left click.

So true - the old left button interface was so intutive, really annoying to have to change habits now. Totally unnecassary. Please introduce an option to configure buttons ourselves.

Let me add to the chorus of groans in this thread which I found by Googling “why is left clicking on Miro boards not working”. Because honestly it really is driving me round the bend. For me, it’s a double whammy of right click being a toggle and this playing havoc with browser gestures as other people have mentioned.

I’m beginning to get more into the habit of using my scroll wheel (which doesn’t toggle and is only active when pressed) but clicking left is still my default.

As suggested by others, this is crying out to be a preference that can be set...

The right mouse button navigation is horrible. Can you please reverse?  I was able to start a training and after few hours I got so frustrated that I had to take MURAL as backup to avoid the headache of this feature.

This is EXTREMELY frustrating! I’m assuming a large portion of Miro users are using a Magic Mouse, yet the settings and prompts only reference a two-button mouse with scroll. Please revert the change.  

I also vote for the option to set left click to drag. From a UI perspective it doesnt work the same as every other piece of windows software

@Lena Shenkarenko 

we always optimize for simplicity, ease of use, and delightful user experience

I am not delighted. I am dismayed. You’ve complicated your software.

we’ve already hear from many Miro users who initially were frustrated with the update that they were actually able to get used to it and could see the benefits of the new product behavior

Prove it. I don’t believe you. This sounds like a complete fabrication to dismiss or minimize complaints you are receiving about a poor decision.

I don’t like new right mouse button to pan. Return the original controls. 

Meanwhile I stop recommending your product to friends. You had 3 months to get this control back and you didn’t. Bye!

I have not been able to adapt to this new way of moving around the board, it has affected my productivity. Hopefully if there is the option to reverse it it has been somewhat frustrating. It is the first time that I have not liked a change in Miro

This is a very irritating change that has cause me more the passing frustration. Most whiteboarding or drawing applications i have use (including Mural) the left mouse button - my guess is to mimic the pointing with the index finger. I find the change to the right mouse button very awkward and it definitely has reduce my productivity in this tool that I have been for using over a year now. I have been using it daily for few weeks now and i really dislike it. I strongly suggest updating Miro to allow this to be configurable (left or right mouse key, with or without modifiers like Alt, Ctrl). Whiteboarding tools are already tough enough to use by the novice in workshops this change just complicates matters for the worse and has users fighting with the tool instead of just getting work done. It has definitely added more friction and frustration to my use of this tool. 

Now that I have changed the way I use Miro due to the new update, I think I have an idea on how Miro can keep the simplistic approach of not having any customization (as I think this is what MiroHQ is going for) while making the platform remain usable for those who have it hard-wired into their brains to left-click to move.

Personally, I have migrated to holding down the space button to move around the board so that I can stay with the left-click method of movement. I have not heard from many other Miro users due to Christmas, however I have heard from some that they are doing the same. My issue with this method isn’t that I need to keep my arm at the keyboard, but that I need to continuously tap the spacebar on and off in order to interact with objects.

My solution: as the spacebar method is a rather niche way of interacting with the board, why not make it so that when this is held down, you can also interact with objects with left-click as well as panning around the board? This way while holding down space, long time Miro users can use the boards without feeling alienated from the platform.

Overall, I would like an option to return to the old way, however this could be a middle ground. I think this should be looked into though before people return to work from the Christmas break! 

Worst UX/UI idea ever !
When clients start to be confused with this (they are not tech experts), it starting to become a problem.

Don’t want to leave MIRO yet but please fix this, just give us the option !