Account seems binded to wrong company

  • 5 June 2023
  • 2 replies
  • 30 views

Hi !

I was invited to a commercial presentation from another comany using miro few month ago.

Now my account seems binded to them.

 

When I leave all group I cant access dashboard.

An error message says “Teams in this comany are private.”

 

 

How can I get released ?


2 replies

Thanks to have converted this post in support ticket !

To get out of this situation I followed this procedure :

  • Create a free account with another email and a free team
  • Invite my blocked account in a free team
  • Connect with blocked account
  • access profile setting
  • DELETE account
  • Re create account

I think it a major bug because user should always be able to access his profile settings for GPDR reasons.

Userlevel 7
Badge +12

@Gael Cosnard - I came across a similar post yesterday.

I will convert your post into a support ticket - you should receive an email confirmation shortly.

It would be helpful if you could please update this post with what the support team tells you. Thanks!

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