Idea

Delete a board not owned by Administrator


Userlevel 5

I’ve started to use Miro as a consultant with my clients during virtual workshops regularly. I have changing teams and set ups. When I introduce Miro to my clients I let them play around on, what I call, a jumpstart board. Some clients create their own boards. Now I am stuck with several boards not created by me, most of the boards are empty. The number of boards is starting to pile up under my all boards tab… 

How can I delete a board not owned by me, but created by a client with a guest pass during a session?

 

Thank you.


50 replies

Userlevel 5
Badge +4

Please allow the company administrator to take control of any board created in any of our teams. We are drowning in them on the consultant plan. 

Userlevel 1
Badge

I cannot find a way to do this either. Would love to know if you find anything out from Miro Support!

It’s very strange that a designated administrator for a group cannot delete boards within the group.

 

 

Userlevel 1
Badge

Thanks for the reply. Our issues is that the boards were created by our active users within our organization, so my assumption is that it would either require: 

  • Delete the entire team
  • Ask the users to delete their board which would be difficult with the velocity that our employees that are currently need to work at
Userlevel 5

I deleted the team members, but I still cannot delete unused boards who were not created by me.

Have education plan. Would be great to be able to delete blank boards started by students without asking them to delete themselves. I dont want to remove them from the account just yet because I want them to be able to come back to their work if they want. Just allowing the admin to delete whatever they want seems to be the best solution. Isnt that the point of an admin?

It is incredible that this simple team workspace management feature is still not available.

I struggle to understand why, as Company Administrator, I am not able to delete unwanted or unused boards created by active Members? Or at least have an archive function beyond creating a ‘Project Trash’, as some people have suggested above.
 

Generally this issue is generated by new users coming onto the platform, creating ‘My First Board’ or similar and not understanding the set-up options to allow others to delete/administer their boards. The admin of then asking 200+ people to manage/delete seems unnecessary when a simple feature for Company Admin only would suffice.

It should go without saying that Admins should have administrator permissions for their account, irrespective of the plan.  The ability to delete superfluous boards and projects should be core functionality (for an Admin user).

Userlevel 7
Badge +14

I believe that once a guest user’s account is no longer valid that boards owned by them will revert back to the company (or possibly team) administrator. They can then be deleted.

You also are always able to move boards till those accounts are no longer valid - I have a “garbage can” project created for this purpose where I move such boards…

Kiron

Userlevel 4
Badge +3

Hi @Claude Keller,

Can you solve your issue by deleting these guest users together with their boards?

Userlevel 7
Badge +14

@Anton Telitsyn - 

I’m a Team Admin but not the primary company admin so my boss is likely able to delete these orphaned boards but not me - the delete option only shows up for boards where I’m the owner. He’s super busy so rather than constantly bug him to deal with this administrative minutiae I’ve found it simpler just to hide them in the “garbage can” :smile: .

Kiron

We would be happy with at least allowing renaming and moving of boards to keep it structured in a scaling team.

 

Nonetheless, “deleting” would be a nice add on. ;)

Userlevel 4

Hi @Sean Considine,

Am I right that you’d like to clear your account from unused boards?

  • What is the real issue you try to solve? Who suffers from this situation?
  • How can you determine what boards are unused?

 

I would like to jump in on this discussion as I have the same issue. 

To answer point one the real issue I’m trying to solve is clearing out abandoned or unused boards that make it difficult for users to find the right board / information they are looking for. The entire team suffers because the number of unused boards piles up and the only way to get rid of them is to contact each member individually and ask them to delete. Often this takes several attempts.

To answer point two my team mates often create a board to try to explore and learn how to use miro or to draw up something to discuss. That drawing is then merged with another “MASTER” board but my team mates are too lazy to delete the original board. As an admin, I need the right to clear up the company boards so that it doesn’t become an unmanageable mess.

These are not guest users they are team mates so deleting them is not an option.

Userlevel 7
Badge +14

@Kirsten Felbert -

Till the ability to delete boards not owned by you becomes available, why not create a “garbage can” project the way I suggested earlier in this discussion thread and just move these boards into it. That way, folks won’t get distracted by them if they navigate using projects rather than the “All boards” filter.

Kiron

Userlevel 4

@Kirsten Felbert -

Till the ability to delete boards not owned by you becomes available, why not create a “garbage can” project the way I suggested earlier in this discussion thread and just move these boards into it. That way, folks won’t get distracted by them if they navigate using projects rather than the “All boards” filter.

Kiron

@Kiron Bondale I plan to do what you suggested, I just wanted to add to the discussion that it is an issue for my company as well and the ability for an Administrator to delete any board would be very useful. I prefer that to a work around

Userlevel 4

Hi @Anton Telitsyn 

Partly it’s a useless board and could be solved if the user were to make it private to begin with (Getting them to do this is also a challenge and just allowing an admin to delete boards would be easier from a management perspective). However there are instances where they create a board that needs to be shared, they or we work on it but for some reason, that work is abandoned or put on hold. I usually consolidate that type of work to one dedicated board (Because too many boards make it difficult to find what you need) for things that need to be picked up again later or archived. This board is then abandoned and I cannot delete it and have to nag my teammate to do it for months. 

Userlevel 5
Badge +2

This is very needed. As a Team Admin I also wish I could clean up a lot of boards that are either empty or unused for several months. The same for shared templates.

If as an Admin I'm able to remove an user, I should also have the power to delete whatever I want to keep the Teams clean and organised.

Userlevel 4

@tlenoir at the moment there is no way you can delete a board that you yourself did not create.

@Robert Johnson Thank you very much for the quick reply! Upon your suggestion, I have applied for the Education Plan team. If it does not work, I will take you on your Zoom offer, if it still stands. Cheers.

I was surprised as an admin that I wasnt able to do this sort of housekeeping. One of my teams now has 40+ “My first boards” that I dont seem to be able to deal with. I realise I could email out to everyone involved to ask them to sort out their board, but this seems rather a big detour to what should be a simple thing.

Badge +2

Adding my two cents:

I am a teacher and my boards are shared with the students. On my personal (free) account. One of my students managed to duplicate a board, which moved my oldest board (in active use) to “view-only” because of the limitations of the free account. And I can’t delete the board he created. I find it very odd that on my personal account another user can create boards that I can’t remove. It looks like a major loophole to me that enables third parties who obtain the link to the board to hijack it. I am going to try the solution where I delete the user and see if it reverts the ownership to me, but I think we all agree here that this is a risk that needs to be addressed.

Userlevel 7
Badge +16

@Celesta:

It looks like a major loophole to me that enables third parties who obtain the link to the board to hijack it.

Only team members you add to you Free Plan can access boards in your Free Team account. As you mentioned, if you delete this student/member from your Free Plan team, you will be able to specific yourself as the new board owner and then delete the board. Furthermore, there is no public guest editor access in the free plan, so where someone may be view the board if Anyone with the link is set to Can view, they will never be able to edit/duplicate/delete it.

Education Plan

By the way, if you are a teacher of students at an accredited education institute, you can apply for a free-for-life, 100 member, Education Plan team.

If you do apply for the Education Plan, you may want to review these helpful managing the default project and board access permissions.

Badge +2

Thank you, Robert. I am waiting for my school to submit the documentation for the Education Plan.

Regarding team access: I actually wonder if there is another loophole or even a bug that is being in play here. I invited my students to the board by simply giving them the link. I don’t see why an uninvited third party won’t be able to join if they get hold of the link. Is there something I am missing?

I have to give students Edit rights because they work on the board.

I wonder if “editing the contents” and “editing the board” rights can be separated: for students to be able to Edit the contents but not delete or duplicate the board. Similar to Google documents in the clouds, which, to the best of my knowledge, can be shared for editing the contents, but the editors won’t be able to delete the file for all other users. Maybe I am wrong?

Userlevel 7
Badge +16

@Celesta - You cannot invite user at the board level only with the Free Plan. Regardless of the way you invited them to the board, they requested approval and were added at the team level.

A few things you will want to check:

Team Permissions

From your dashboard, click on the team settings/gear icon:

 

Permissions - you may want to ensure the following are set:

 

Team “Member” vs “Team Admin”

Then make sure you are the only Team Admin, otherwise any admin could remove ALL members from the team and then you’d be locked out of it.

 

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