I was working with a student and suddenly his toolbar vanished somehow. He nor his mom could find it. It was embarrassing because I had raved about the site and they spent a bit of time setting up the account and getting it up and running. I could see my toolbar on the left side but his was missing. It worked at first. Is there a setting on his end that he accidentally hid it or did it erase. He could type by clicking on the screen and clicking on the T. But I really needed him to be able to write with the pencil. Any advice?
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