Answered

Changing Members to non members

  • 10 August 2020
  • 7 replies
  • 740 views
K

It’s easy to delete users, turn non members to members, but how do i change a member back to a non member so they can comment and view boards only?

 

thank you

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Best answer by Robert Johnson 10 August 2020, 18:47

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7 replies

Robert Johnson
Userlevel 7
Badge +12

@Kim Dunkley To help is give you the best answer possible, can you first let us know which type of plan you have? (Free, Team, Business, Consultant, Enterprise, etc.).

Visual Thinker | Volunteer Community Moderator
K

Just the team plan

 

Robert Johnson
Userlevel 7
Badge +12

Personally I have not managed a Team plan, but I believe that whomever manages the Billing (or is an Admin?) for the team will need to remove them from the plan as a paid member. On e they are removed, you can add them again as a Commenter or Viewer.

@Kiron Bondale Do you have experience with managing users in a Team Plan?

Visual Thinker | Volunteer Community Moderator
K

Thank you Rob - i was hoping i could just switch them from members to non members, without deleting them first :)

Robert Johnson
Userlevel 7
Badge +12

You're welcome! I am a Viewer on a board for a Team Plan team that I am not a member of. Once I was added as a Commenter at the board level, the team showed up in my dashboard, but I only see and am able to access the board I was added to. 

Visual Thinker | Volunteer Community Moderator
Kiron Bondale
Userlevel 7
Badge +6

@Rob Johnson & @Kim Dunkley -

As far as I know, it is how @Rob Johnson  has described it. I am on the Consultant plan but when looking at a single team it should work the same way - you delete them from the team, and then add them back with a different access level.

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
K

Ok what a shame, it looks like it’s easy to start paying for someone but not to stop paying for someone :) Looks like I have to delete them and go back in and add them as Commenter on all applicable boards - long process :(

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