Can't copy and paste Google Doc

  • 23 June 2022
  • 3 replies
  • 59 views

The Google Doc is a public link. Tried this: https://help.miro.com/hc/en-us/articles/360017572634-Google-authorization-issue » does not work. What can I do?


3 replies

Hi @Jan Schmiedgen,

I am truly sorry to hear that you've run into this issue!

I would recommend you to check the below points:

1. You have an editor right on the board.

   Please note that you need to have an editor right to upload files to the board.


2. The file size is smaller than 30 MB and isn’t deleted from Google drive.

    Please note that the maximum file size uploaded to the board from any source is 30 MB. 

 

3. Does the issue appear only in one browser or in any browser? on one board or on any board? 

4. Does the issue appear only with this file or with any file?

 

If the issue still persists, could you please try troubleshooting steps? Hope this helps🙂

Hi, I struggle with the same problem. All the above matters are fine.

Hi @Karolina Woch,

Have you already tried this solution

 

If it doesn’t help, could you please clarify the following points:

1. Does the issue appear only in one browser or any browser or incognito mode? on one board or on any board? 

2. Does the issue appear only with this file or with any file?

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