[Enterprise] Increased duration of session idle timeout


Previously, the session idle timeout interval was set to 30 minutes. According to customer feedback, this duration may be too short and potentially disruptive for end users.

We've increased the timeout interval to 90 minutes and are working towards allowing customizable intervals in the future.

:books:  Read our Help Center to learn more. 

Fan Feng 3 months ago

Hi All -

Great news! We will be releasing customizable session idle timeout in waves to all of our enterprise customers starting this week and plan on full general availability by Friday March 18th (barring any unforeseen incidents). 

Admins will be able to set a custom duration between a minimum of 15 minutes and a maximum of 2 weeks that is applied to their organization. There are no changes yet to the login experience when a user needs to re-authenticate after being timed out.

Here is a screenshot of what will be coming soon to admins on the security settings page:

 

 

We welcome your feedback not only on this feature but the overall authentication experience for users. 

Thank you for your continued support and engagement!

-Fan

View original

13 replies

Userlevel 7
Badge +4

@Fan Feng Wow, that’s great news! Nice work Miro team! :dancer:

Userlevel 1

Hi All -

Great news! We will be releasing customizable session idle timeout in waves to all of our enterprise customers starting this week and plan on full general availability by Friday March 18th (barring any unforeseen incidents). 

Admins will be able to set a custom duration between a minimum of 15 minutes and a maximum of 2 weeks that is applied to their organization. There are no changes yet to the login experience when a user needs to re-authenticate after being timed out.

Here is a screenshot of what will be coming soon to admins on the security settings page:

 

 

We welcome your feedback not only on this feature but the overall authentication experience for users. 

Thank you for your continued support and engagement!

-Fan

Good day

Is there any update on when we can customize the logout period?  We would like to have this enabled but would like to extend the period for logout.

Thank you

The UX for SSO customers is painful.  I never used to be this bad.

I have to login multiple times per day as it signs out, I don’t have to do this with outlook or teams.  I also need to fill in the MIRO SSO login when in no other applications I have to do this.  It’s extremely time consuming for a power user of MIRO.
 
Are you aware of this issue and addressing this?

Thanks @Fan Feng  - will be really great to have this feature.One login per working day will be a great compromise between security and productivity. That longer timeout lets me leverage boards as resources/references when doing work - just like i’d glance up at my physical whiteboard before. 

Thanks @Fan Feng, great to hear! Very keen to test this enterprise feature in Q4.

Cheers, Ally

Userlevel 1

Hi All - Thank you for continuing to support Miro and providing feedback. We are planning to work on customizable session idle timeouts for Q4. If you are interested in trialing it, please contact your CSM. This feature is part of a set of greater features we are also testing in Q4 for all Enterprise customers.

 

Best,

-Fan

@Marina and @Fan Feng, any updates on when customisable SSO timeouts will be released (weeks, months, years?). Many thanks.

For an Enterprise user, the 90 minute timeout is too short a period - most especially if we are using SSO.

Is there any update on the customizable time interval for the session timeout? The fixed time of 90 minutes is quite inconvenient to us. 

 

Userlevel 2

Hi, so how are the customizable intervals coming along? 

Userlevel 5
Badge +1

@Kiron Bondale 

+1

Userlevel 7
Badge +5

Any reason why this was restricted to Enterprise plan users only as it feels like a useful feature for all paid plans?

Kiron

Reply