Hi Product Management Team,
Please consider the following use case for a Miro product enhancement.
Add an option to redirect new Miro requests to a URL. For example, today we leverage an IAM solution called Sailpoint to support SCIM integration for a self service application entitlement request process. We would recommend enhancing the following Miro Request Management option to include the option to redirect the user to a URL, in our use case the Sailpoint URL.
Thanks John for sharing this feedback.
We do support this use case with the fourth option in the screenshot you have mentioned. You can pick the ‘Redirect user to a service desk’ option and it will ask you to add a URL so that the user gets redirected to it.
Hi Nakul, are you stating we can leverage the ServiceDesk option to a specific URL and does not need to be a ServiceDesk solution?
Hi John, yes - thats correct.