Visual notes breaks my formatting, any ideas how to prevent this?

  • 12 August 2020
  • 2 replies

Userlevel 2

I use visual notes in many boards to use during customer interviews. I have created a template with header formatting on several prompts to act as predefined placeholders. I haven’t figured out exactly when this happens, but it seems to add extra spaces and remove a character overnight. Has anyone else seen this or know what is causing it? I fix it and format it the way I want and it keeps happening (seemingly) every day. Thanks!



2 replies

Userlevel 7
Badge +5

Hi @Jake Wysocki,

This looks like unexpected behavior, and I will go ahead and convert this post into a support ticket. The Support Team will get back to you via email. 

Userlevel 2

@Marina Thanks!