Hey @Jarrod Davis,

Seems that your colleagues upload documents from cloud storages (Google Drive, OneDrive). In your case, you seem to upload the documents form the device.
Do Google Drive or OneDrive work for you?

I am actually using OneDrive.  The difference is that if I drop it in Miro using drag and drop, Miro acts like the document repository and doesn’t actually link to my file.  I have to click on Upload>One Drive>file.  Then it will upload it and keep the dependency link to be able to refresh.  

This is expected behaviour, I’m afraid. I hope that uploading via the toolbar is convenient enough and you will use it to have a link to the source 

Sorry to butt in, so I cannot upload a file directly, only as an URL to some external service?

@Alan, it depends on the file you are trying to upload. There are a lot of file formats Miro supports (more in the article) and also you can check the article on uploading files to the board.

Mmm, the article says it can accept PDF but when I try it just says ‘Something went wrong’. It’s a single page invoice, less than 200kb.

It opened the file upload dialogue OK, I could select the file, it just failed to upload.

Not sure what to make of that. 

I’m afraid this is a support question. Will you please reach out to the Support team at support@miro.com?

I tried the ‘send a bug report’ which mostly worked, I think :)