Hey everyone,
Our developers are already investigating this issue, and I reached out to some of you to get some additional information. I'll be sure to update you all in this thread once there is any news.
Please bear with us, and wish you all a great weekend ahead!
I’m also having this issue and it’s so frustrating. Please fix this soon!!!
Hi @Leandro Rossa,
Thanks for sharing! We’ve converted your post into a ticket because this particular case requires further investigation. Rest assured, soon you will be approached by Technical Support Team via email.
Same problem here, and now that it doesn't work I notice how often I use it
. I hope you can resolve it because it's really annoying :)
Thank god I’m not going mad and int’s not just me. Add another to the list. This behaviour only started yesterday. Miro and my Wacom tablet have played together nicely until then. Please fix ASAP!
Note to the other users with this problem. I am able to use the Touch ‘2 finger drag’ feature on my Wacom to navigate my Miro board, but jeez it’s really annoying, my boards are monstrously big.
Hey @Steven Parisi,
Not yet, I'm afraid. Once there are any, I'll be sure to post them here as promised!
@Alyona - I’m having the same issue and it’s affecting my consulting business, so hopefully we can get this resolved quickly!
Whoop! Yep, works for me
That’s great, thanks!
Update: I thought it was a Wacom driver thing, then I tested versions 6.3.42, 6.3.43 and 6.3.44. Neither worked.
Pattern continues:
- Pan work for a bit of time
- If I zoom, then it stops working
Same problem here, I reached out to Wacom too. - They suggested reinstalling the driver but did not solve the issue.
The space-drag function still works in my other web-based design applications eg Figma. So It seems to be a Miro issue, rather than a Wacom issue.
Hey everyone!
Just heard back from the team that they fixed the bug! Could you let me know if the navigation is now back to what you are used to with your wacom tablets?
Hey everyone,
Our developers are already investigating this issue, and I reached out to some of you to get some additional information. I'll be sure to update you all in this thread once there is any news.
Please bear with us, and wish you all a great weekend ahead!
@Alyona any update yet?
Same issue for me - using a wacom intuos pen small, space-drag doesn’t work.
Works fine if I use a regular mouse though
Same problem here using Intuos Pen and Touch
Adding ‘SPACE’ to a hotkey works. Obviously not a substitute, but a temporary work-around.
Can you please elaborate?
Still has the same problem. I can not pan the canvas using pencil until I clean the cache browser.
Same happened to me as well! I works perfectly in e.g. Figma, so I’m sure this is a Miro bug. Please don’t let me migrate to Figma due to this.
Now I have to used v to toggle drag/select on/off.
So glad I’m not alone on the space-drag issue. It really slows me down when live sketching for clients.
Same problem here using Intuos Pen and Touch
Adding ‘SPACE’ to a hotkey works. Obviously not a substitute, but a temporary work-around.
Same problem here using Intuos Pen and Touch
Happy to hear it’s being looked into. I’m also experiencing this issue and am happy to help test or provide additional information on Wacom usage.
@Nikita Granin also happy to help test/troubleshoot with your team.
Hi @Leandro Rossa,
Thanks for sharing! We’ve converted your post into a ticket because this particular case requires further investigation. Rest assured, soon you will be approached by Technical Support Team via email.
Thanks Nikita. Just saw your message. Let me know if I can help the team on providing more information or help testing anything.